Welcome to the MoonPetal FAQ — a gentle guide to help you understand how to care for your crystal jewellery, how your order is made, and what to expect during delivery.
Each MoonPetal piece is handcrafted in the UK using natural gemstones, soft gold accents, and mindful techniques. Below you’ll find answers to our most common questions about cleansing, sizing, shipping, and custom jewellery requests.
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Are MoonPetal bracelets made with real crystals?
Yes. All MoonPetal pieces are handcrafted using natural gemstones selected for clarity, colour, and energetic alignment. We never use plastic or synthetic beads.
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How do I cleanse and recharge my jewellery?
Your MoonPetal bracelet can be cleansed using gentle methods: moonlight, incense, sound, or intention. These restore your crystal’s natural energy without damaging the stones. Please see our Care & Cleansing section
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Do you ship in the UK and internationally?
Yes. We ship across the UK and worldwide. Every piece is packaged with care and intention, and tracking is provided once your order is dispatched.
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How long does it take to make my bracelet?
Each bracelet is individually handcrafted. Please allow 3–5 days for creation before shipping to ensure quality and energetic intention.
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Can I request a custom bracelet?
Absolutely. If you’d like a bracelet based on your energy, intentions, or favourite crystals, simply contact us and we will craft a personalised design for you.
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Are MoonPetal bracelets waterproof?
We recommend removing your jewellery before swimming or showering to protect the natural crystals and gold accents.
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How should I store my bracelet?
Keep your piece in a pouch to protect the stones, prevent scratches, and maintain the crystal’s energetic purity.